"Maybe our scallops bed was put together incorrectly by the delivery team, but it has a big gap on either side of the mattress, between the mattress and the side frameboards. The mattress and bunkie board slide around all over the place, and stuff falls through. Plus, it looks bad. And after just a few years of use, the wood is cracking where the side frame runners meet the headboard and footboard. So I suppose the delivery team might have done something wrong, though we can not seem to see what the problem might be. We will have to buy our daughter another bed, and we had hoped this one would last.
We did not call for a return because we already had to have our son's dresser returned due to damage, and I didn't feel like dealing with it. I thought we could fix it, but we were unable to."